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How do I sign up for an account? Is it secure?Great question! Simply click the "Login" button at the top of our website and select "Sign Up". You will be asked to submit your name, email address, and create a password. We have a strict anti-spam policy. We take your privacy and security...as well as our own! 💯 Therefore, you will be required to verify your email during the signup process. Additionally, we will never sell your data—period. You can unsubscribe or delete your account anytime. Other Resources: Our Privacy Policy >
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Where are you located?We are a 100% remote team, with four physical studio offices based in Nevada, Arizona, North Carolina, and Southern Africa. Our fulfillment facilities for publishing and production are located in Charlotte, North Carolina and Riga, Latvia. We also have external, partnered centers in Brazil, Botswana, Australia, and Japan. Main Office: 625 W Southern Ave, Suite E, Mesa, AZ 85210 Agent Studio Offices: 304 S Jones Blvd, Suite 3144, Las Vegas, NV 89107 USA Plot 54368 Western Commercial Road, First Floor 05, iTowers, CBD, BW Studio and Fulfillment Facilities: 3708 Westinghouse Blvd, Flr 2, Charlotte, NC 28273, USA Plieņciema iela 5, Mārupe, Mārupes novads, LV-2167, Latvia
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How can I contact you?We're available Sunday - Friday. You can give us a call, send a text, or reach us on WhatsApp at: +1 623-295-9855 (United States) Our email address is: Contact@GahnSolutions.com Main office: 625 W Southern Ave, Mesa AZ 85210 Mailing address for correspondences and payments: 304 S Jones Blvd, Las Vegas, NV 89107 For more information about our international offices, hubs, workspaces, and projects, please contact us for real-time info. Other Resources: www.GahnStudios.com/contact
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How do I direct my legal questions to you?We value your questions, comments, and concerns. Please connect with us immediately regarding any matters through our Contact Form. Through the Contact Form, you can submit URL (links) and any messages to help (swiftly) direct your communications to the right person. Thank you!
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How long will it take to receive a response?Not long at all! Generally, we can respond back within 2 - 4 hours (during these timeframes): Sunday through Thursday, 3AM - 4PM (EST) Friday, 3AM - 10AM (EST) | We prioritize order/billing questions | For the quickest response, kindly consider our Contact Form. For the highest quality of assistance and faster turnaround time, please include as much information as possible to help us direct your enquiry with accuracy: + Your Name + Your Email + Reason for the Message + Phone Number (if you require a callback or WhatsApp response) + A link to any documents (if applicable) OVERALL: Please allow 1-2 business days for a response...however, we may be able to respond faster (in most instances).
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What's your Digital Product Policy?🚫 No Reselling 🚫 No Reproducing All Digital Products, including any content contained within the Digital Products, available for sale on the www.GahnStudios.com were developed solely for your personal use and may not be reproduced for publication or for the personal or commercial use of others without permission from Gahn Studios. This means that you, as the purchaser, are permitted to use the content you purchased, including using it within your business. 💯 However, you may not share this content with any third party. Additionally, you may not reproduce or resell the information to any third parties. In other words, use it for your personal/ business use, but it's illegal to resell/reproduce our items.
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Which license should I buy?We invite you to explore our resource: Web-ready or Commercial-Use > It truly depends on your goals. If you need images for a business project or print, we suggest obtaining 100% original quality images ("Commercial-use" license). If you simply need stock images for a website or digital campaign, you may want to consider a "Web-Ready" license. This is a more affordable approach, too! You'll still receive a high-quality image. Other Resources: Digital Product Policy >
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Can I upgrade or downgrade my license?Good question. Once you've purchased a license, you cannot change or upgrade your digital product purchase. “I downloaded the wrong size. Can you take this one back and give me the right size? I’ll pay the difference.” Unlike physical goods—where you can return it to the store and swap it for another one, GahnStudios.com is legally bound to pay our team as soon as it’s paid for. It’s kinda like the App/Play Store, after you’ve paid for the premium app, song or movie — they don’t let you ‘return’ it (regardless of whether you’ve used it or not). Ditto with the Subscriptions and Credit Packs. We're sorry—no refunds or exchanges. Still need assistance? We're here to help. Contact our Support Team, Sunday - Friday.
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When will I receive my stock image or video?Instantly! After you've completed your purchase, you will immediately receive an email with instant access to your purchased stock imagery. If you need additional help, we're here for you! Contact our Support Team, Sunday - Friday. +1 623-295-9855 (WhatsApp or Text) or Support@GahnSolution.com
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When will I receive my order?Great question! Here are the timelines: Stock images/videos and e-Books (Instantly, after payment is made. Check your email.) Special digital orders and/or business services (Kindly refer to your contract. Thank you!) Paperback books (1-2 days with Prime accounts, 2-5 days with non-Prime.) Clothing, wellness and/or tech accessories, home/office decor and supplies (2-3 days for fulfillment + 2-3 days for delivery, depending on regions. The total timeframe is approximately 5 - 6 days.) Need assistance? If you have any questions about your current order, we welcome you to contact us. We're happy to help. Please provide any tracking numbers or receipt order numbers. For your protection, we will need to verify you information.) Stay well!
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Can I submit a special request?Absolutely! We welcome special orders. Connect with us. We look forward to learning more about your goals. Send us a message and we'll respond as soon as we can. Contact Us >
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What regions are unavailable for shipping?We don’t ship to some countries because of legal restrictions or shipping carrier limitations. The list of restricted countries may change depending on world events, but for now, we don’t ship to the following destinations: Crimea, Luhansk, and Donetsk regions in Ukraine Russia Belarus Ecuador Cuba Iran Syria North Korea Please note, that Russia’s war in Ukraine severely limits shipping to Ukraine. For now, we’re only able to ship products fulfilled in our Latvian facilities. Due to the impacts related to the Covid-19 pandemic and other unrelated service disruptions, our shipping carriers also do not offer international shipping to the following countries (last updated on Oct 26, 2022): Afghanistan Bhutan Brunei Chad Laos Libya Mongolia Samoa South Sudan Timor-Leste Turkmenistan Yemen This list of countries where our shipping carriers do not offer international shipping may change. You can always review the up-to-date list on the USPS homepage.
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How do I buy individual stock images?Here are a few simply steps to guide you (and help you know what to expect): 1. Select the stock image you want to buy. 2. Click "Add to Cart. 3. When you are ready to complete your purchase, click the "Cart" icon at the top of the page. 4. Click "Checkout" when you're ready! 5. For stock videos, you will be required to Sign In or Sign Up for a free account. This will help you manage you video purchase history. If you need additional help, we're here for you! Contact our Support Team, Sunday - Friday. +1 623-295-9855 (WhatsApp or Text)
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What is the refund policy on clothing, books, and accessories?Refunds, exchanges, and credits are not available on custom-made or on-demand products. If there are any manufacturer defects, we are happy to help with an exchange for the same product only. Please contact us within 72 hours of receiving the product. We are here to help! If you have any questions, please contact our Support Team. Refund Policy > Digital Product Policy > Thank you for showing interest in our products at GahnStudios.com.
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Can I receive free shipping?Yes! U.S. orders receive free shipping for orders above $144.00. Other international orders receive free shipping for orders above $300 or $500, depending on your region. Kindly note: Duties & Taxes do not apply towards free shipping promotions. Please allow an additional five to eleven business days for the processing of certain international orders not located near our studio centers.
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What is your refund policy on digital products?Thank you for purchasing our digital products at GahnStudios.com, managed by Gahn Solutions. Refunds and credits are not offered on digital products, unused subscriptions periods, and accidental purchases. We are here to help! If you have any questions, please contact our Support Team. Refund Policy > Digital Product Policy >
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How do I track my orders?If you have an account with us, log in to your account. Go to “My Orders” and click “View Order.” Then click “Track Your Order” and a pop-up will appear with a tracking link. If you don’t have an account with us or have not received an order confirmation email, please contact sales@gahnsolutions.com with your: Order number Billing last name Email address or zip code
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Can I get a discount on bulk orders?Absolutely! Depending on your region/location, there is free shipping for orders over a certain dollar amount. You will find this discount during your checkout phase. We offer special discounts on bulk orders from individuals, small businesses, non-profits, corporations, and associations. Please contact our Sales Team and we'll explore affordable solutions together!
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Where will my physical order come from?We have two fulfillment facilities, located in the North Carolina, US and Latvia, Europe. Additionally, we have partnered centers in Brazil, Australia, and Japan. Amazon Prime book customers receive all material via an Amazon Fulfillment Center.
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Do you provide in-house assistance as well?Yes. We provide the following in-house services: Training and orientation Creative arts production Brand Awareness Content Creation (Full-cycle) Loss Prevention Board & Panel Representation Corporate Social Responsibility We're pleased to see that you're interested in pursuing business with us. We kindly request that you complete our short contact form to Book a Discover Call. Thank you. Stay well!
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How much is your Brand Awareness service?We offer scalable options, based on the what we've learned about your upcoming project or business. We're pleased to schedule a Discovery Call with you, to hear more about your goals and needs. Book a Discovery Call
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Do you offer monthly corporate contracts?Absolutely. We offer scalable contracts, based on your organization's: Campaign and/or project goals Short- and long-term needs Budget and investment Region and locations Referral We're pleased to see that you're interested in pursuing business with us. We kindly request that you complete our short contact form to Book a Discover Call. Thank you. Stay well!
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What languages do you support?US English UK English ASTL English Hebrew French Peninsular Arabic Setswana Spanish
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What community projects do you work in?Thanks for asking! Since 2014, Gahn Studios (Gahn Source) has spearheaded and/or partnered with several international non-profit community organizations to help reduce poverty and build sustainable opportunities and green initiatives. You can explore more information on our Home Page or keep up-to-date through our Community Section. If you feel compelled and lead to be a part of our ongoing and upcoming projects, feel free to reach out to us online.
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Can I obtain Content Creation (only) without a monthly contract?Yes and no. Yes—in certain regions and projects. No—unless you submit a deposit. Our goal is to retain long-term business with you, if we're a good fit. We are not a content mill, therefore, we produce high-quality work and provide full-cycle support. We can recommend reputable content mills—however, we are not affiliated with them and cannot provide a guarantee of service. Perhaps, we can negotiate a more scalable contract that meets your needs and allows us to help you manage your desired project at an affordable cost. Let's connect. We kindly request that you complete our short contact form to Book a Discover Call. Thank you. Stay well!
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What is Gahn Studios' Coaching and Wellness about?Personal development. Company culture. Two paths that intersect—and remain the foundation of a successful business or personal transition. Our team is comprised of both in-house and remote specialists that offer basic and full-cycle support for your personal and business needs through: Education and training programs Personal development Upsourcing Wellness support Additionally, Gahn Studios is partnered with two wellness resources and coach networks to offer self-paced and live support in the following areas: Positive Focus Redirection Stress Management (individual and business) Mental and emotional wellness Personal Development & Coaching Programs This includes our Wellness Repat and Journey Programs. Together, we promote coaching opportunities, wellness products, workplace wellness support, and personal/business development guidance. Our coaches are certified, trained, experienced, professional—and affordable. Gahn Studios offers education courses through (both) basic and comprehensive learning spaces. For more information, please contact us at your earliest convenience. We're here for you!
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What community projects does Gahn Studios work in?Since 2014, Gahn Source (Gahn Studios) has spearheaded and/or partnered with several non-profit community organizations to help alleviate poverty in rural areas and build successful sustainable opportunities and green initiatives—internationally! To learn more about each ongoing and upcoming project, please visit our Home Page or stay up-to-date through our Community section or Blog.
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How can I contribute to your projects?Share with Others You can explore more information on our Home Page or keep up-to-date through our Community Section. Sharing is caring! Bringing positive awareness is free—and helps many programs and recipients, more than you can imagine. Volunteer or Send a Contribution to Keep Things Going If you feel compelled and lead to be a part of our ongoing and upcoming projects, feel free to reach out to us online. You can contribute anytime towards our project. (Submit a contribution) Thank you!
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